What happens to your documents?

Once you have completed your valuable document such as a Will or Power of Attorney, your documents are kept in a waterproof wallet in a specialist document archive facility.

Whilst in storage, your documents are fully insured against loss or damage. If anything happens to your documents, they will be recreated and replaced for you, free of charge.

If your Will is lost or damaged after your death, or its loss or damage only comes to light after your death, then your Executors are insured (for up to £2 million) to compensate your estate and its beneficiaries for any losses they incur as a result of there being no legally valid Will.

You will be provided with a plastic identity card for you and your Executors.  They display your name, a unique storage reference number and our contact details. You can access your documents at any time – free of charge. The documents can either be returned to your professional adviser or directly to you, using an insured delivery service.

When your Executors need to access your Will, all they need to do is provide us with a death certificate and proof of their identity. The location of your documents will be registered free of charge on the National Wills Register.

We offer all of our clients with documents in storage a free, annual update of their will, which is included in your yearly fee.